Experience

For nearly 20 years I’ve been making user-centric products for a wide range of clients, from bands to sporting codes, travel and entertainment. I bring a healthy dose of empathy, pragmatism and creativity to the problem solving process. I employ a range of user research methodologies and insights-led practices throughout the discovery process, and enjoy involving the wider team (customers, product managers, engineers, designers and other stakeholders) in ideating, designing and validating great experiences for our users. 

Teamwork is key and I value having open, inclusive and constructive conversations that help build trust and great products. Team culture and development is important, and over the years I’ve focussed on growing dynamic design teams and fostering a collaborative design culture and understanding across the business.

Key skills include design team leadership; human-centered design, research, and strategy; and user interface & interaction design.

Clients

I’ve worked with Xero, Qantas, Jetstar, Disney, Lucasfilm, Marvel, British Airways, Telstra, Medibank, ahm, Cogent, Monash University, Melbourne Business School, Cricket Victoria, 3RRRFM, Milk! Records + more.